Crucial confrontations / Patterson, Kerry

ISBN13:

9780071446525

9780071446372

Compare Title:

crucialconfrontationstoolsforresolvingbrokenpromisesviolatedexpectationsandbadbehavior

Call Number:

303.6

Crucial confrontations

tools for resolving broken promises, violated expectations, and bad behavior

2005

Reveals the skills needed to effectively deal with tough issues and resolve conflict in every aspect of life.