Presents a comprehensive guide to improving business communication and includes information on E-mail and e-marketing and writing result-oriented letters for credit and collections, employment, and customer relations, as well as advice on grammar and proper forms of address.
Provides one hundred and thirty-five tips for using email, instant messaging, and other telecommunication forms to improve business and career networking, and covers audience, subject lines, and etiquette.
Presents a collection of unusual and humorous laws and regulations enacted throughout the U.S., grouped by topic, covering travel, dating and marriage, pets, dress codes, hunting, and other issues.
