communication

"Provides powerful skills to ensure every conversation--especially difficult ones--leads to the results you want. . . The book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person"--Provided by publisher.

Outlines recommendations for business leaders on how to maximize a working team's professional productivity by improving administrative support and streamlining digital traffic.

"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work"--Provided by publisher.

From [Oluo] comes an eye-opening and galvanizing look at the current state of anti-racist activism across America.

"We are all connected in so many ways! Find out how with a bird's-eye view as Sonia, her friends, and her community chat, create, and play together with digital tools. Follow the virtual trail at home, at school, and all around the world as Sonia, friends, and families make discoveries and connections"--Provided by publisher.

When she is sent as part of the delegation from Tortall to negotiate a peace treaty with Carthak, fifteen-year-old Daine must use her powers to communicate with animals for more than healing the Carthak emperor's dying birds.

"Henry and his mother overhear someone calling them a strange name, which leads to a introspective conversation about the powerful effect microaggressions and name calling can have"--Provided by publisher.

"From handwritten letters to typed text messages, this . . . leveled text compares and contrasts communication of the past to communication of the present"--Provided by publisher.

"Provide school leaders at all levels with simple, practical, easily learned and applied coach-like conversational techniques that will lead to open and reflective conversations with all members of the school community"--OCLC.

Highlights and briefly describes six different ways people around the world communicate.